ETRA Telecom is a supplier of servers, workstations and storage systems.
Our mission is to offer systems that are in the forefront of technology, computing power and upgradeability at competitive prices.
Our solutions are based on products from leading manufacturers in their respective product areas. We are always early with the latest technology, but also offer products with established technology and longevity. We particularly emphasize that our products are compatible with open source operating systems. Our technicians possess high technical expertise and have many years of experience in sales of customized solutions.
On all complete servers and workstations, we provide 5 year warranty. The guarantee applies to all defects that occur during the warranty period, which has not occurred due incorrect or careless treatment. For batteries applies 2 years warranty. For Desktop and Cloud Storage Hard Drives the manufacturer's warranty applies.
The default way of repair is component replacement. This means that on the same day as we receive the defect notification, we ship the replacement, so that it arrives the next day. This is especially convenient for those who have their own technical department that can easily replace components such as a hard drive or a power supply.
We offer on-site service, down to 4-hour response time most places in Europe and US. You may choose this as an option when ordering.
Support via email and telephone is free for the entire life of the machine. Support is provided by our own qualified technicians.
We know you want the goods as soon as possible. Items in stock will be shipped the same day if ordered before 4 pm. If we do not send the goods when we have promised, you get free shipping.